Yes, all products at Le Jayne are carefully handmade to ensure quality and uniqueness.

We accept major credit cards, and other secure payment options via Stripe.

Le Jayne offers handmade tote bags, drawstring bags, pouches, tea cosies, and more handcrafted items.

If the bag style or bracelet type you love doesn’t come in your desired print or colour, don’t worry! Just drop us a message and we’ll check if we can create it for you. A deposit will be required for custom requests.

We use high-quality fabrics and materials, focusing on durability and aesthetic appeal.

Our fabrics are airflown from Mexico, Japan, and China.

Our bracelets are made of glass beads, 14K plated silver, and zircon.

Please refer to the bracelet aftercare guide provided with your order.

Alternatively, visit the aftercare guide page here.

All of our items are handmade and produced in limited quantities by Aunty Jane, which means availability is limited. To ensure everyone has a chance to get their favourites, we accept backorders.

Lead times vary depending on current orders, especially during busy periods, as items are crafted on a first-come, first-served basis. If you need an item urgently, please contact us for a rough estimate of when it can be ready.

International shipping rates vary by location and are calculated incrementally by weight. If the final shipping cost exceeds the estimate, we’ll kindly reach out to request the additional payment. Alternatively, you can choose to make a second payment for shipping after placing your order by selecting the “International Shipping (Pay Later)“* option.

You’re always welcome to email us at [email protected] for an accurate quote before placing your order.

*International Shipping (Pay Later) – Please bear in mind that while there is no shipping charges when this option is selected, it is not free and we will reach out to request the shipping payment after consolidating your order.

We regret that we are unable to accept returns or exchanges for a change of mind as all our products are made by hand.

All products are checked for potential defects before being packed and shipped. Contact us for packing photos/videos if required.

You can reach us through our email or drop us a message directly at @le.jayne on Instagram.